Delete your account

This is the fastest option and takes effect immediately.

1. Open Nest and sign in.
2. Open your Profile.
3. Scroll to the Danger Zone section.
4. Select Delete Account.
5. Type DELETE in the confirmation field.
6. Confirm the deletion request.

You'll be signed out automatically. Your account, personal data, and any solo families you created will be permanently removed.

If you can't access your account, email [email protected] from the address used to register.

Include the phrase "delete my account" in the subject line.

Requests are processed within 7 business days.

• Your profile, email address and credentials.
• Solo families and all associated content.
• Expenses, balances and settlement history.
• Memberships in shared families.
• Event attendance records.
• Past join requests.
• Feedback and support messages.

In shared families that continue to exist, content such as birthdays, events, notices, shopping items, contacts and meals may remain available to other members.

Your personal identity is removed from those records wherever possible, and content is retained to prevent disruption to the remaining family members.

Active systems: Data is removed from active systems immediately after confirmation, or within 7 business days for email requests.

Backups: Disaster recovery backups are retained for up to 30 days before deleted data is fully purged.

Crash logs: Diagnostic reports processed by Sentry follow a 90-day retention period before removal.

Legal obligations: We may retain minimal deletion records where required by law, accounting requirements or fraud prevention measures.

Premium subscriptions must be cancelled through the Apple App Store or Google Play.

Nest does not manage billing directly and cannot cancel subscriptions on your behalf.

Deleting your account does not automatically stop future billing.

Questions about account deletion?

Contact: [email protected]